This best practice is designed to help hosts avoid reasons for bad reviews. Often bad reviews are created by a misunderstanding, a lack of communication, poor attention to detail, or accidentally missing some of the most common causes of complaints. <\/p>\n
Its author, Richard Vaughton, has years of private property ownership and managing companies in the vacation rental industry across Europe and Asia.<\/p>\n
This is a 10 minute read.<\/p>\n
Chapter 1: Communication risks
\nChapter 2: Property risks
\nChapter 3: Pre-arrival checks
\nChapter 4: Reducing in-stay risks
\nChapter 5: Reducing post stay risks
\nChapter 6. Handling guest complaints
\nChapter 7. How to mitigate genuine complaints
\nChapter 8. Handling poor published reviews
\nChapter 9. Most common complaints
\nChapter 10. Additional Resources<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-22251","skills","type-skills","status-publish","hentry","skills_type-deep_cleaning_maintenance"],"acf":[],"_links":{"self":[{"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/skills\/22251"}],"collection":[{"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/skills"}],"about":[{"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/types\/skills"}],"version-history":[{"count":1,"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/skills\/22251\/revisions"}],"predecessor-version":[{"id":22319,"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/skills\/22251\/revisions\/22319"}],"wp:attachment":[{"href":"https:\/\/getproperly.com\/pt-br\/wp-json\/wp\/v2\/media?parent=22251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}