Properly News, VR Host & Owner Tips
New Collaboration Tools Make Short Term Rental Management a Team Effort!
These new Collaboration Tools make it easy to work as a team with all your partners, including:
- Cleaners & Service Providers: Ready to hand over scheduling to your trusted cleaner or maintenance company? When you add a cleaner, they see your calendar for listings you turn on and can schedule their own jobs. All the while, you can see their work and track their progress. Brilliant.
- Owners: Owners want reassurance that their home and guests are being taken care of. Now you can provide owners with updates every time their home is cleaned or maintained.
- Consultants: We know some of you appreciate the value of checklists, but just don’t have time to make them. Now you can share property access with an expert (who we can help you identify) and he or she can make customized checklists to help you develop strong processes and ensure brand standards.
- Employees: Tired of multiple teammates sharing the same account? We feel your pain. Employees can now create individual profiles allowing multiple users to work in your account at the same time.
When partners and teammates use Properly, you’ll stay apprised of their activity (and vice versa). That means you’ll see checklists they make, jobs they schedule, and the status of these jobs. You’ll receive notification of problem reports, and all their verification photos and job summaries are accessible in your account, creating a true team collaboration.
Managing your team and partners is easy
The “Company” and “Partner” menus in your profile allow you to invite partners and control your company accounts. When inviting each user, you’ll be able to determine:
- Type of partner and associated access rights
- Permissions on data sharing and functions
- Individual property access
Check out our Help and Learning pages to read how to set up Partners and Company accounts.
Here is a breakdown of what partners you can add based on our subscription options:
Basic | Advanced | Pro | Property Manager |
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Questi nuovi Strumenti di collaborazione semplificano il lavoro di squadra con tutti i partner della tua attività, inclusi:
- Addetti alle pulizie e all’accoglienza: pronto per incaricare il tuo addetto o ditta di pulizie di fiducia? Quando aggiungi un addetto alle pulizie, vedrà il calendario delle prenotazioni per gli immobili che desideri e potrà programmare i suoi stessi incarichi. Allo stesso tempo, tu puoi vedere quello che fa e controllare cosa non ha ancora fatto. Fantastico.
- Proprietari: i proprietari vogliono essere rassicurati del fatto che ti stai prendendo cura della loro casa e dei loro ospiti. Ora puoi fornire loro un aggiornamento ogni volta che il loro immobile viene pulito o sottoposto a una manutenzione.
- Consulenti: sappiamo che alcuni di voi apprezzano l’utilità delle checklist, ma che non avete il tempo di prepararle. Ora puoi condividere l’accesso alle informazioni dell’immobile con un esperto (che possiamo aiutarti a individuare), che può sviluppare checklist personalizzate per aiutarti a mettere in atto processi solidi e assicurare gli standard del tuo marchio.
- Dipendenti: stanco di più collaboratori che usano lo stesso account? Ti capiamo. I dipendenti ora possono creare profili individuali che consentono a più utenti di lavorare sul tuo account contemporaneamente.
Quanto partner e collaboratori usano Properly, sarai sempre al corrente delle loro attività (e viceversa). Questo significa che vedrai le checklist che preparano, gli incarichi che programmano e lo stato di tali incarichi. Riceverai la notifica delle segnalazioni di problemi e tutte le loro foto di verifica e riepiloghi degli incarichi sono accessibili nel tuo account, per consentire un vero lavoro di squadra.
Gestire il tuo team e i partner è semplice
I menu “Azienda” e “Partner” nel tuo profilo ti consentono di invitare partner e controllare i tuoi account aziendali. Quando inviti un utente, puoi definire:
- Tipo di partner e diritti di accesso associati
- Autorizzazioni alla condivisione dei dati e funzioni
- Accesso al singolo immobile
Consulta le nostre pagine della Guida e Formazione per capire come configurare i partner e gli account aziendali.
Ecco uno schema dei partner che puoi aggiungere in base alle opzioni del tuo abbonamento:
Base | Avanzato | Pro | Manager immobiliare |
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Ces nouveaux Outils de Collaboration facilitent le travail en équipe avec tous vos partenaires, y compris :
- Les H/F de Ménage & Prestataires de Services : prêt(e) à confier la planification à votre H/F de ménage de confiance ou à une société de maintenance ? Lorsque vous ajoutez un(e) H/F de ménage, il/elle voit votre calendrier des annonces activées et peut planifier ses propres prestations. Avec tout cela, vous pouvez voir son travail et suivre sa progression. Formidable.
- Les Propriétaires : les propriétaires veulent avoir l’assurance qu’une attention particulière est portée à leur logement et à leurs voyageurs. Vous pouvez à présent faire le point avec les propriétaires à chaque fois que leur logement est nettoyé ou entretenu.
- Les Consultants : nous savons que certains d’entre vous apprécient la valeur des listes de tâches, mais n’ont tout simplement pas le temps de les créer. À présent, vous pouvez partager l’accès à la propriété avec un expert (que nous pouvons vous aider à trouver) et il ou elle peut créer des listes de tâches personnalisées pour vous aider à développer des processus solides et garantir les normes de la marque.
- Les Employés : Fatigué(e) que de multiples coéquipiers partagent le même compte ? Nous compatissons. Les employés peuvent maintenant créer des profils individuels permettant à de multiples utilisateurs de travailler sur votre compte en même temps.
Lorsque des partenaires et coéquipiers utiliseront Properly, vous serez tenu informé(e) de leur activité (et inversement). Cela signifie que vous verrez les listes de tâches qu’ils créent, les prestations qu’ils planifient, et le statut des prestations en question. Vous recevrez une notification pour les comptes-rendus de problèmes, et toutes leurs photos de vérification et tous leurs résumés de prestations seront accessibles depuis votre compte, créant ainsi une véritable collaboration en équipe.
Il est facile de gérer votre équipe et vos partenaires
Les menus “Entreprise” et “Partenaire” de votre profil vous permettent d’inviter des partenaires et de contrôler les comptes de votre entreprise. Lorsque vous invitez chaque utilisateur, vous êtes en mesure de déterminer :
- Le type de partenaire et les droits d’accès associés
- Les permissions relatives au partage des données et aux fonctions
- L’accès individuel à la propriété
Jetez un œil à nos pages Aide et Apprentissage pour lire comment paramétrer des Partenaires et Comptes d’entreprise.
Voici un aperçu détaillé des partenaires que vous pouvez ajouter, selon les options de votre abonnement :
De Base | Avancé | Pro | Gestionnaire Immobilier |
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Estas nuevas herramientas de colaboración hacen fácil trabajar como equipo con todos tus colaboradores, incluyendo:
- Operarios de limpieza y proveedores de servicios: ¿Estás listo para pasar la programación a tu operario de limpieza o empresa de mantenimiento de confianza? Cuando añades a un operario de limpieza, este puede ver tu calendario para las propiedades que actives y puedeprogramar sus propios trabajos. Mientras tanto, puedes ver su trabajo y monitorizar su avance. Genial.
- Propietarios: Los propietarios quieren estar seguros de que su casa y sus huéspedes están bien cuidados. Ahora puedes proporcionarles actualizaciones cada vez que su casa sea limpiada o reciba algún mantenimiento.
- Consultores: Sabemos que algunos de ustedes aprecian el valor de las listas de tareas, pero simplemente no tienen tiempo para hacerlas. Ahora puedes compartir el acceso a Property con un experto (a quien podemos ayudarte a identificar) y él o ella puede crear listas de tareas personalizadas para ayudarte a desarrollar procesos sólidos y asegurar los estándares de la marca.
- Empleados: ¿Estás cansado de que varios miembros del equipo compartan la misma cuenta? Entendemos esa molestia. Ahora los empleados pueden crear perfiles individuales permitiendo que varios usuarios trabajen en tu cuenta al mismo tiempo.
Cuando los colaboradores y los miembros del equipo usen Properly, te mantendrás informado de su actividad (y viceversa). Eso significa que verás las listas de tareas que ellos hagan, los trabajos que programen, y el estado de esos trabajos. Recibirás notificaciones de los informes de problemas, y todas sus fotos de verificación y resúmenes de trabajo son accesibles en tu cuenta, lo cual crea una verdadera colaboración de equipo.
Gestionar a tu equipo y colaboradores es fácil
Los menús de “Empresa” y “Colaborador” en tu perfil te permiten invitar colaboradores y controlar las cuentas de tu empresa. Cuando invites a cada usuaruio, podrás determinar:
- El tipo de colaborador y los derechos de acceso asociados
- Permisos para compartir datos y funciones
- Acceso a propiedades individuales
Revisa nuestras páginas de Ayuda y aprendizaje para leer cómo configurar Colaboradores y Cuentas de la empresa.
Aquí hay un desglose de cuáles colaboradores puedes añadir dependiendo de nuestras opciones de suscripción:
Básica | Avanzada | Profesional | Jefe de propiedad |
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