One walkthrough video.
A complete operating record.
Every vacation rental is different. Properly AI turns one walkthrough video into a complete operating record for each property — then verifies it in the field, every turnover.
Why this matters
When knowledge lives in someone’s head, things get missed
The average vacation rental contains hundreds of operational details that cleaners, inspectors, maintenance teams, guest support agents, and managers need to know. When those details live only in someone’s head — or in scattered documents, texts, and spreadsheets — mistakes happen.
Properly Actionable Intelligence creates a single source of truth for every property — delivering greater consistency, accountability, and peace of mind.
Introducing
NewProperly Actionable Intelligence
Turn a smartphone walkthrough into an operational knowledge base — in hours, not months.
Every rental is different — different appliances, owner preferences, and cleaning standards. Walk each room with any phone, and Properly AI generates a comprehensive operating record, then the workflows to run the property.
- Property intelligence & documentation Detailed, structured operational documentation for the whole home.
- Asset & equipment records Inventories of appliances and equipment, with the details teams need.
- Property-specific SOPs Standard operating procedures and maintenance guidance, tailored to each home.
- Guest FAQs & operational notes Answers and notes ready for guest support and on-the-ground staff.
- Insurance documentation support A documented record of the property to support insurance needs.
- Custom operating workflows Turnover, inspection, maintenance, and restocking workflows, built automatically.
Automated checklists
Custom checklists, built for real operations
Properly pioneered photo-based operational checklists for short-term rentals more than a decade ago. With Properly AI, creating them is dramatically faster — customized to each home’s layout, features, and operating requirements instead of a blank page.
Review, customize, and deploy in minutes — without spending hours, or days, building checklists by hand.
Real-Time Inspection
AI analyzes each home and flags issues in your cleaners’ turnover photos — then experienced inspectors verify every flag, catching quality and staging errors before your guest walks in.
Plus 100% human guest support — real hospitality pros answering in under 2 minutes, 24/7, backed by AI knowledge of every listing.
See Guest SupportWhy our AI is different
Not a chatbot bolted on.
Many vacation rental tools added a chatbot and called it AI. Properly took a different path: a decade of managing turnovers, inspecting properties, and supporting guests, turned into purpose-built AI with humans in the loop.
Other Tools
Generic AI bolted onto legacy software. No real-world data. No operational team behind it.
Properly
Purpose-built AI trained on millions of real turnovers, backed by a human operations team that acts on every insight.
Built for professional property managers
Turn property knowledge into repeatable systems
For Escapia users, Properly AI helps solve one of the industry’s most expensive challenges: capturing operational knowledge before it walks out the door. Whether you’re onboarding a new property, training a new team member, standardizing operations across a portfolio, or preparing for growth, Properly Actionable Intelligence helps transform property knowledge into repeatable systems.
The result is faster onboarding, stronger operational consistency, fewer costly mistakes, and a more professional experience for owners, guests, and staff.
- 4.5M+
- Turnovers powering our AI
- 2014
- Powering rental operations since
- <2min
- Avg. guest response time
- 80%
- Fewer guest-reported issues
Frequently Asked Questions
Properly AI, Explained
How does Properly AI onboard a property?
How does Properly automatically generate checklists?
How accurate are the auto-generated records and checklists?
We use Escapia. Is Properly AI a fit?
Build a complete operational foundation for every property — in hours, not months.
Book a demo to see how onboarding, automated checklists, and real-time inspection connect around one operating record.