Real-Time Inspection: Every Turnover. Verified.
AI builds a custom checklist for each home and flags issues in your cleaners’ photos — then our expert inspectors review every flag, catch problems before guests arrive, and document everything for claims. Just $5 per inspection.
80%
Error Reduction
With best-practice checklists and photo verification, most hosts eliminate 4 out of 5 turnover errors.
$5
Per Inspection
Expert review of every photo from every turnover. No monthly minimums, no contracts.
500x
Return on Investment
A 1-star review costs $3,000 — that's 500x the cost of one $5 inspection.
Real-Time Inspection is Properly's standalone turnover-inspection service. Your cleaners upload checklist photos in the free Properly app. AI pre-flags likely issues in every turnover’s photos; an expert reviewer checks every photo and verifies every flag before the report goes out. You get the report before the next guest arrives. It costs $5 per inspection with no monthly minimum or contract, works on its own or alongside the Platform, and is included in Cohost Pro and Guest Support Plus within their turnover and photo limits.
The math is simple
What Poor Quality Actually Costs You
Every avoided issue pays for thousands of inspections.
1-Star Review
$3,000
Lost future bookings and long-term reputation damage from a single negative review about cleanliness.
vs. $5 per inspection
Guest Cancellation
$1,500 - $2,000
A guest who walks in and demands a refund or rebooking. Plus the cost of the empty night.
vs. $5 per inspection
Guest Damage Claim
$500
Average cost of undetected damage between turnovers that you discover too late to claim against the prior guest.
vs. $5 per inspection
Owner Churn
$246,375
Lifetime value of a property owner who leaves your management due to quality concerns. The most expensive problem of all.
vs. $5 per inspection
Preventing just one bad review per year pays for 600 inspections
From a Real-Time Inspection customer
Trifecta Corporate Housing
“It’s like having another trusted member of our operations team…”
33 inspections across 22 active properties in one measured week (May 17–23)
How this was measured
33 inspections were completed during the measured week of May 17–23, across 22 active properties. A property can have more than one turnover and inspection in a week. The customer supplied and approved these details for the case study.
What's included
Everything You Need for Quality Assurance
Expert Review, AI-Assisted
Every turnover is reviewed by our expert team. Proprietary AI detects quality issues, damage, and staging errors in photos and flags them — a human confirms each one.
Service Provider Support
Your cleaners get in-app guidance and real-time feedback during the job.
In-App Chat
Direct communication with your SP during the turnover. No more phone tag.
AI-Assisted Instant Feedback
Our AI scans photos in real time and flags issues immediately so your cleaner can fix them before checkout.
Photo Verification
Every checklist item backed by photographic evidence. Trust, verified.
Smart Problem Reporting
AI detects and categorizes maintenance issues, damage, and wear patterns — documented and reported automatically.
Job Report Delivery
A complete inspection report delivered to your inbox after every turnover.
- Managing properties for owners? Real-Time Inspection for property managers
- Comparing options? Vacation rental inspection software
How it works
Three Steps to Peace of Mind
Step 01
Set Up Your Checklists
Create custom cleaning and inspection checklists with photo requirements for each step. Use our templates or build your own.
Set Up Your Checklists
Step 01 of 3
Step 02
Your Cleaner Completes the Turnover
Your service provider follows the checklist in the Properly app, uploading photos at each step as proof of completion.
Your Cleaner Completes the Turnover
Step 02 of 3
Step 03
Get an Expert-Verified Inspection Report
Our expert team — assisted by proprietary AI trained on millions of turnover photos — reviews every image, verifies each flag, and delivers a detailed report before your next guest checks in.
Get an Expert-Verified Inspection Report
Step 03 of 3
"Properly's Real-Time Inspection service goes beyond the app. Their optional Real-Time Inspection team is the secret weapon that helps me manage multiple properties without the stress." Samantha P.
Vacation Rental Host
"Properly is the best home inspection software that's simple and easy to use. I can manage my properties while traveling or fully booked with meetings." Ivan J.
Short-term Rental Host
"I quickly realized that Properly eased my work as a property manager the moment I started using Real-Time Inspection. I trust them in overseeing turnover jobs and making sure that the property is ready for the next guest!" Jane H.
Property Manager
Customer story: How Trifecta Corporate Housing keeps 23 properties guest-ready across three cities
Questions
Real-Time Inspection FAQ
How much does Real-Time Inspection cost?
Real-Time Inspection costs $5 per inspection. No monthly minimums or long-term contracts required.
How does Real-Time Inspection work?
AI analyzes each home, builds a custom checklist, and flags issues in your cleaner's turnover photos. Our expert team then reviews every flag in real time and delivers a full inspection report before your next guest arrives.
What ROI can I expect from Real-Time Inspection?
A single 1-star cleanliness review costs an average of $3,000 in lost bookings. At $5 per inspection, preventing just one bad review per year delivers a 500x return on investment.
Can I use Real-Time Inspection with my own cleaners?
Yes. Your existing cleaners download the free Properly app, follow your custom checklist, and upload photos. Our team reviews them in real time.
Ready to Keep Your Rental — Without the Hassle?
$149 per listing each month, with 24/7 guest communication and full owner control.
$149
Per listing / month
3–5 min
Guest response target
24/7
Coverage
Start Protecting Your Reviews Today
Use Real-Time Inspection on its own or alongside the Platform. $5 per inspection, no minimums, no contract.