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Cohost Pro for Property Managers: Run More Doors. We’ll Run the Operations.

Cohost Pro is Properly’s remote operating team for property managers. Real people handle guest support, coordination, remote evidence review, pricing and claims, on a platform built AI-native from the ground up, working with your systems, local teams and vendors. It starts at $119/active property/month.

Published tiers · 12-month initial term · Built to scale

From $119/active property/mo 3–5 minute response target Works with your PMS
Illustration of a residential portfolio at dusk, with guests arriving and local workers moving between buildings.

4.5M+

turnovers managed

10,000+

hosts & PMs worldwide

45+

countries

2014

operating since

The cost of running operations in-house

Every Door You Add Adds Overhead.

$246K

Lost per churned owner

Lifetime revenue when a preventable issue drives an owner to leave.

5–10 hrs

Per property, per month

Manual turnover coordination that scales linearly with your portfolio.

$3,000

Per preventable bad review

Six months of reduced bookings from one missed turnover.

What we run for you

Your Remote Operations Layer.

The remote operating layer for your portfolio, working with your systems and local vendors.

Properly runs

  • 24/7 guest support

    3–5 minute target · 95% under five minutes

  • Cleaner scheduling & dispatch

    Coordinates the local vendors you retain

  • Professional listing & pricing

    Expert setup + quarterly pricing reviews

  • Remote inspection & evidence review

    Turnover photos are reviewed remotely before each guest arrives

  • Claims administration & follow-up

    Included with Cohost Pro; optional for Guest Support Plus. Claims administration is not insurance, and recovery is not guaranteed

  • Runs inside your software and tools

    We operate in the systems your team already uses, so your workflows stay intact while Properly handles the work.

Real-Time Inspection for property managers

You keep

  • Owner relationships and contracts
  • PMS and channel accounts
  • Local vendors, cleaners and inspectors, and all on-site work
  • Permits, taxes and compliance
  • Funds and trust accounting
  • Insurance
  • Property-level decisions

Cohost Pro provides remote operating services; local, physical work remains with customer-provided vendors.

How it works

Remote Operations, Coordinated With Your Local Team.

  1. Connect your portfolio

    Link your PMS and calendars. We map every property and turnover.

  2. We build your SOPs

    Checklists, turnover procedures, and guest scripts from millions of managed jobs.

  3. We coordinate every turnover

    Dispatch means coordination, not cleaning: we coordinate guest support and remote evidence review while your local cleaners and vendors perform the on-site work.

  4. You grow

    Add doors without adding staff, with reporting that proves quality to owners.

Pricing

Pricing That Scales With You.

from $119 /active property/month

  • 5–9 properties $149 /active property/month
  • Most common 10–24 properties $119 /active property/month
  • 25–49 properties $109 /active property/month
  • 50–99 properties $99 /active property/month
  • 100+ properties Custom /active property/month

Tiers and modifiers are reviewed quarterly. Crossing a tier threshold updates the portfolio rate at that review.

Channel complexity

from +$15

Airbnb included (1 channel) · one additional channel +$15 · 3+ channels or material direct booking +$25.

A customer-provided PMS or channel manager is required.

Turnover activity

from +$20

Up to 3 included · 4–6 +$20 · 7–10 +$40 · 11+ custom.

Activity is assessed using the trailing 3-month average, reviewed quarterly, and never billed per turnover.

Inspection complexity

from +$15

Up to 20 photos included · 21–40 +$15 · 41–60 +$30 · 61+ custom.

Standard modifiers are capped at $60/active property/month.

There are no per-message or per-call fees. Activity beyond the published standard bands may require a custom plan.

Implementation

A clear setup cost for every portfolio.

Portfolio setup

$499

Per-property setup

$59

Example implementation totals

5 properties

$794

10 properties

$1,089

25 properties

$1,974

50 properties

$3,449

50% of the implementation fee is credited in month 12 after the full committed portfolio has launched.

Response target: 3–5 minutes; 95% of responses under five minutes.

Commercial terms

Built for a committed, flexible portfolio launch.

Initial term

12 months

After the initial term, the agreement continues month to month; either party may end it with 30 days’ written notice.

Early exit

With 30 days’ written notice, the charge is the lesser of 2 months of fees or the remaining committed fees.

Portfolio-count flexibility

Replace properties without charge or reduce the active count by up to 10%, subject to a 90% floor of the committed launch count.

Partially active

$49/property/mo

Applies in a zero-revenue month when the property has any booking or guest-support interaction. This $49 rate replaces the tier price, is uncapped, and the full rate returns in any earning month.

Inactive property

$10/property/mo

For a property with no bookings, revenue, or support activity. The $10 maintenance rate is capped per account under the customer agreement.

Billing

Monthly fees are billed in advance. Newly added properties are prorated; removed properties stop billing at month-end.

Systems and vendors

The customer provides and maintains the PMS and channel accounts; owner relationships and contracts; local vendors, cleaners, and inspectors; permits and taxes; funds and trust accounting; insurance; and property-level decisions.

Remote scope

Cohost Pro provides remote operating services; local, physical work remains with customer-provided vendors.

Fair use

Published pricing assumes normal operating volume and complexity. Fair-use bands may change at each quarterly review; exceptional use may require a custom agreement.

Pricing and terms shown are for planning purposes and remain subject to the signed customer agreement.

Properly vs in-house ops

A Remote Operating Layer. None of the Payroll.

  • Cost to add a door

    With Properly
    From $119/active property/mo
    Ops in-house
    New hires + overhead
  • 24/7 guest support

    With Properly
    Included (3–5 min target; 95% under 5)
    Ops in-house
    Staff or on-call
  • Every turnover inspected

    With Properly
    Expert + AI
    Ops in-house
    If you have time
  • Hiring to scale

    With Properly
    None
    Ops in-house
    Coordinators & inspectors

Add Doors Without Adding Headcount.

Book a demo to see how Properly's remote operating layer works with your systems and local teams and vendors — from $119/active property/month.

Published tiers · 12-month initial term · Built to scale