Keep Your Rental.
Lose the Stress.
A flat $149 monthly plan for one Airbnb listing, with 24/7 guest communication, up to three turnovers, remote photo inspection before every guest, and the Properly owner app.
+ Get a free custom market report for your property
Trusted operations at scale
4.5M+
turnovers managed
10,000+
hosts & PMs worldwide
45+
countries
2014
operating since
How it works
From quote approval to live guest support in five steps.
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Approve your quote
Reply to approve your Guest Support Plus quote and begin onboarding.
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Upload walkthrough videos
Record the home so we can capture the details guests and operators need.
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We build your information base
We create guest-support answers, checklists, restocking lists, and a guest guide from your walkthrough.
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Review what we built
Review the information base and confirm that every property detail is ready for guests.
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Guest operations go live
Guest operations can go live within five business days after we receive your videos and you approve the information base.
What's Included
What You Get for $149 per Listing
The core service covers one Airbnb listing and the day-to-day guest operation.
24/7 Guest Support
Hospitality professionals handle guest communication around the clock, targeting 3–5 minutes with 95% of responses under five minutes.
Up to 3 Monthly Turnovers
Turnover coordination for up to three stays each month is included in the core plan.
Remote Photo Inspection
Our team remotely reviews turnover photos before every guest arrives.
Owner App & Properly Platform
Track operations in the owner app and use the Properly platform to keep property information organized.
One Airbnb Listing Included
The core plan covers one active Airbnb listing; multi-listing support is available as an add-on.
The Properly Difference
Why 10,000+ Owners Choose Properly
You Stay in Control
You own your listings, bookings, and guest relationships, and payments go directly to you.
Clear Monthly Pricing
The core service is $149 per listing each month, with clearly priced optional services when you need them.
Human Experts + AI Technology
We combine hospitality professionals with purpose-built AI for guest support and remote photo review. Dynamic Pricing is an optional $89/month add-on.
Transparent Pricing
Guest Support Plus: $149 per Listing
$149
per listing / month
Includes one Airbnb listing, up to three turnovers per month, 24/7 guest communication, remote photo inspection before every guest, and the owner app and Properly platform.
Optional Add-Ons
- Dynamic Pricing Management: $89/mo — PriceLabs rates, actively managed weekly with a monthly market review; a 5–10% uplift may be possible, but results vary
- Claims Management: $19/mo — Airbnb AirCover administration to the fullest extent allowed; no recovery is guaranteed
- Restocking: $19/order — Ordering through approved lists and vendors; supplies are billed at cost at month-end
- Additional Turnover: $15/turnover — For each turnover beyond the three included monthly
- Multi-Channel Extension: $69/mo — Extends the same listing across up to 5 platforms
One-time onboarding:
$249
Non-refundable once onboarding has begun
Initial go-live total
$398
First month plus onboarding, before optional add-ons
Service Terms at a Glance
- Core scope
- One Airbnb listing, up to three monthly turnovers, 24/7 guest communication, remote photo inspection before every guest, and the owner app and Properly platform.
- Monthly billing
- $149 per listing per month; selected add-ons are billed at their published rates.
- Cancellation
- Either party may cancel with 30 days’ written notice. The onboarding fee is non-refundable once onboarding begins.
- Response target
- Target response time is 3–5 minutes, with 95% under five minutes.
- Go-live target
- Within five business days after we receive your walkthrough videos and you approve the information base.
The Smart Alternative
Professional Guest Support. A Clear Monthly Price.
| Recommended Guest Support Plus | Traditional PM | Owner DIY | |
|---|---|---|---|
| Cost | $149/listing/mo + selected add-ons | 20-30% of revenue | $0 (but your time) |
| Your effort | ~1 hr/month | ~0 | 5-10 hrs/month |
| Who holds payments | You (direct) | PM (trust account) | You |
| Who owns bookings | You | PM (contract-dependent) | You |
| Owner control | Full | Limited | Full |
| 24/7 guest support | Included (3–5 min target; 95% under 5) | Varies | You're on-call |
| Real-time inspections | Before every guest (up to 3 turnovers/month included) | Rarely | None |
| Listing scope | One Airbnb listing included | PM decides | You figure it out |
| Claims support | Optional ($19/mo) | PM handles | You handle |
Cost
Your effort
Who holds payments
Who owns bookings
Owner control
24/7 guest support
Real-time inspections
Listing scope
Claims support
How it works
Switching from a property manager?
Guest Support Plus gives you a clear $149/listing monthly price while you retain your listing accounts, bookings, and guest payments.
Ready to Keep Your Rental — Without the Hassle?
$149 per listing each month, with 24/7 guest communication and full owner control.