Turno automates your cleaning calendar. Properly verifies the clean actually happened — and happened right.
The Overview
Turno (formerly TurnoverBnB) is built around one core promise: get a cleaner scheduled automatically whenever a guest checks out. That is genuinely useful. But scheduling a clean is only half the job. Properly takes you through to the other side — verifying the clean was done right.
A full-stack STR operations platform combining automated scheduling, photo checklists, a vetted cleaner marketplace, and a remote inspection team that reviews every turnover. Properly closes the loop between "cleaning scheduled" and "property confirmed guest-ready."
A cleaning coordination platform focused on auto-scheduling, cleaner matching, and payment automation. Turno excels at reducing manual calendar management, but offers no independent verification of cleaning quality and charges transaction fees per clean.
Turno charges a 5% fee per clean for card payments — on top of your subscription. For hosts with 10-12 cleans/month at a $100 cleaning fee, that is $50-$60/month in transaction fees alone.
Turno is only available in the US and Canada. Properly operates globally — important for international portfolios or hosts based outside North America.
Turno has no independent quality verification. If a cleaner submits photos but missed the master bathroom, Turno will not catch it. Properly's inspection team will.
Turno's cleaner verification process is cumbersome — requiring detailed ID documentation that makes onboarding slow, especially for smaller or informal cleaning teams.
Feature Comparison
| Feature | Properly | Turno |
|---|---|---|
| Quality Verification | ||
| Remote Inspections | Dedicated team reviews photos and gives pass/fail with feedback Properly | No independent inspection service available |
| Photo checklists | Cleaners submit per-task photos; inspectors verify via web app | Photo checklists for cleaner accountability |
| Error reduction | 70% reduction in cleaning errors with inspection layer | Checklists help but no third-party verification |
| Scheduling & Automation | ||
| Auto-scheduling from bookings | Syncs with Airbnb, VRBO, major PMS platforms | Core strength — syncs with 20+ booking platforms Turno |
| Cleaner notifications | Push notifications when jobs are assigned | Instant mobile push notifications for new projects |
| Flexible turnover windows | Schedule adjusts dynamically with booking changes | Flexible 1-7 day turnover windows |
| Cleaner Network & Payments | ||
| Cleaner marketplace | Vetted cleaner network; find and hire cleaners through Properly Properly | Cleaner marketplace; bid-based system in US & Canada |
| Auto payments to cleaners | Automated payment processing | Available in 26 currencies Turno |
| Transaction fees | No per-clean transaction fees Properly | 5% fee per clean for card payments — adds up fast |
| Geographic availability | Available globally Properly | US and Canada only |
| Inspection & Pricing | ||
| Inspection pricing | $5/inspection — flat, transparent Properly | No inspection service |
| Base subscription | Flexible plans; contact for quote | From $8/month; free for 1 property — but fees add up |
| Support | ||
| Customer support hours | 24/7 live support, all languages Properly | 24/7 live chat, but limited to 6 languages |
| Platform Scope | ||
| Full co-hosting service | Properly manages your property end-to-end Properly | Software only |
| Maintenance tracking | Issue reporting and maintenance management | Basic problem reporting |
| In-app messaging | Host-cleaner communication | In-app chat for host and cleaner teams |
| Saves time per inspection | 1+ hour saved per turnover vs. in-person checks Properly | No inspection service; hosts must verify manually |
The Real Cost
Turno's headline pricing looks attractive — until you factor in transaction fees. Here is how the real-world numbers compare.
Properly
$5
per inspection — flat
No per-clean transaction fees. No surprise charges. At 15,000+ inspections per month across the platform, Properly's pricing is designed to scale with your portfolio without punishing you for being busy.
Turno
5%
per clean (card payments) + subscription
At $100 cleaning fee and 10-12 cleans/month, that is $50-$60/month in transaction fees on top of your subscription. Plus: Turno offers no inspection layer, so you are still spending time verifying cleans yourself.
"I switched and now pay $5/month for the same software." — Verified Capterra review
Where Properly Wins
Properly's remote inspection team reviews every clean and issues a pass or fail with specific photo feedback. Turno has no equivalent — it is scheduling software only. With Properly, your property is truly verified, not just cleaned.
Turno is US and Canada only. Properly operates globally. Whether you manage properties in Europe, Southeast Asia, or Latin America, Properly's platform and cleaner network works for you.
Turno's 5% per-clean card fee adds hundreds of dollars a year for busy hosts. Properly's inspection fee is flat at $5 — no percentage games, no fee stacking.
The combination of photo checklists and a dedicated inspection team creates accountability that scheduling software cannot replicate. Properly hosts see measurable drops in guest complaints from missed items.
Remote inspections mean you do not need to physically visit the property to verify cleaning quality. Properly does it for you, remotely — saving over an hour per turnover.
Beyond software, Properly offers to manage your property end-to-end through its Co-Hosting service. Turno is software only — no managed service offering.
Turno tells you a cleaner is done. Properly tells you the job was done right.
Third-party verification — the gap that scheduling software cannot close.
Who Should Use What
Choose Properly if you...
Turno may suit you if you...
Properly gives you the full picture — from clean scheduled to clean confirmed.
