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Quality assurance for Hostaway property managers.

Use Hostaway to manage reservations and channels. Use Properly to verify that every turnover is guest-ready before check-in.

Hostaway quality assurance software Hostaway inspection checklist Hostaway turnover verification vacation rental quality assurance

Today's turnovers

4 properties

Live
Oceanview #4A Verified
Downtown Loft Verified
Beachside Studio Issue flagged
Garden Villa Verified

Beachside Studio - master bathroom missed. Cleaner notified 2 hours before check-in.

Hostaway connection workflow
Human-reviewed inspections
Works on any smartphone
Clear setup guide
30-day free trial

4

Step workflow

Hostaway checkout, cleaner checklist, human review, and verified report.

80%

Fewer turnover errors

Based on Properly internal before/after methodology.

$5

Per inspection

Human-reviewed, photo-verified, and charged only when you inspect.

48h

Typical setup window

Connect the workflow, invite cleaners, and start verifying turnovers.

How it works

From Hostaway booking to verified turnover

When a Hostaway checkout is synced to Properly, the right cleaner, checklist, and inspection flow can start without another spreadsheet.

1

Connect

Link Hostaway to Properly so bookings and checkouts can sync.

2

Trigger

When a checkout is confirmed in Hostaway, the turnover workflow starts.

3

Complete

Your cleaner follows a property-specific photo checklist on their phone.

4

Verify

A trained Properly inspector reviews the photos and sends the report.

Setup guide

How to connect Hostaway to Properly

Use these steps to make the integration path obvious for your operations team before you turn on inspections.

Read the Hostaway setup guide
  1. 1

    Create a Hostaway Public API key from the Hostaway API settings page.

  2. 2

    Copy the Hostaway Account ID and API key from the Hostaway modal.

  3. 3

    In Properly, open Settings, Connected Accounts, choose Hostaway, and enter both credentials.

  4. 4

    Confirm the connection, review imported listings, and enable inspections for the turnovers that need verification.

What Hostaway managers get

Give every Hostaway checkout a verified finish.

A booking system can tell you when a guest leaves. Properly tells you whether the home is ready for the next one.

  • Every turnover verified by a real human before guest arrival
  • Timestamped photo evidence of every clean, accessible any time
  • Property-specific checklists generated for each home
  • Cleaner accountability without micromanagement
  • Fewer guest complaints, refunds, and chargeback disputes
  • Consistent standards whether you manage 5 or 500 properties

Features

Everything your Hostaway operation needs

Built for professional property managers who need outcomes, not just a marked-complete task.

Real-time remote inspections

A trained human reviews every turnover via photos. AI flags likely issues; the inspector confirms the pass or flagged outcome before the next guest arrives.

Property-specific checklists

Each home gets a checklist matched to its rooms, amenities, owner preferences, and operating requirements.

Properly AI for SOPs

Record a smartphone walkthrough and Properly AI builds the checklist, SOPs, asset records, and operational documentation automatically.

Photo evidence archive

Every inspection creates a timestamped photo record you can search, share with owners, and use for disputes or claims.

Issue alerts before check-in

When a problem is flagged, your team knows while there is still time to send the cleaner back or brief the guest.

Cleaner accountability

Assign jobs, send reminders, track completion, and build a performance record across the service providers in your portfolio.

New from Properly

Properly Actionable Intelligence

Transform a smartphone walkthrough video into a complete operational knowledge base for every property, in hours instead of months.

For Hostaway teams, Properly AI turns property walkthroughs into the operating details your cleaners, inspectors, and guest team need to stay consistent.

  • Custom turnover and inspection checklists generated per property
  • Asset inventories, equipment records, and owner-specific preferences
  • Guest FAQs and maintenance guidance from one walkthrough video
  • Faster onboarding of new homes and new team members
  • Consistent operations across your Hostaway portfolio
"The remote inspection caught a cleaning issue we would have completely missed. The guest would have walked in to a dirty bathroom. That $5 inspection saved us a 1-star review."
Austin H. - Orlando Area Luxury Rentals

Questions

Hostaway integration FAQ

How does Properly work with Hostaway?

Properly uses Hostaway as the source of booking or property context, then adds cleaner workflows, photo checklists, and optional human-reviewed inspection reports.

Can Properly inspect every Hostaway turnover?

Yes. You can choose the turnovers that need Real-Time Inspection or use Properly as the quality layer across your whole portfolio.

Does Properly replace Hostaway?

No. Properly complements Hostaway by handling the turnover execution, cleaner accountability, photo evidence, and guest-readiness verification layer.

Start verifying your Hostaway turnovers today.

30-day free trial. No credit card. Connect your workflow in minutes.